QUESTION

I’ve signed up for a monthly membership and some of the songs are not accessible. What’s going on?

ANSWER

The monthly membership gives you access to all songs posted within the past 60 days. You will need a yearly membership to see the older song posts.


QUESTION

I’ve signed up for two memberships that overlap. Can you extend my membership to give me credit for the overlap?

ANSWER

We are not able to alter individual memberships. We would recommend not signing up for overlapping memberships.


QUESTION

Why is the password requirement so stringent?

ANSWER

We have to protect the site from password crack software and brute force attacks.


QUESTION

Are Andy’s instructions geared towards beginners?

ANSWER

This site is focused on Andy’s discography and as well as his influences in Jazz and Blues. Andy breaks down his songs and provides tablature. The content is probably more appropriate for intermediate and advanced players.


QUESTION

Do you offer refunds?

ANSWER

We do not issue refunds. Because the site offers downloadable goods, we cannot offer refunds after the fact.